Facebook’s photo-sharing app Instagram was not loading for some users on Friday after the social media giant suffered a six-hour outage due to an error during routine maintenance on its network of data centers.
Web monitoring group DownDetector showed that there were more than 36,000 incidents of people reporting issues with Instagram on Friday. There were also over 800 reported issues with Facebook Messenger, the company’s messaging platform.
DownDetector only tracks outages on its platform by combining status reports from a range of sources, including user-submitted errors. The outage would have affected a large number of users.
Monday’s outage was the biggest downdetector that has been reported and blocked access to apps for billions of users across Facebook, Instagram and WhatsApp.
Facebook did not immediately respond to a request for comment.
(Except for the title, this story has not been edited by NB staff and is published from a syndicated feed.)