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Strong response will strengthen e-commerce rules: Piyush Goyal

Consumer Affairs Minister Piyush Goyal said that strong feedback will lead to strong e-commerce rules

Consumer Affairs Minister Piyush Goyal said on Wednesday that a “strong response” will help in formulating a strong e-commerce policy, even as he dismissed reports of differences within the government on the proposed policy as “any backlash”. An attempt to sensationalise”.

Stating that getting feedback on the draft rules is the primary, the minister said, “It speaks to the strong way of working of the government which is to engage with stakeholders and take different perspectives on board and come up with a Ready. Successful Policy”.

“We welcome all feedback because with strong feedback, we will be able to come up with a more robust and sound policy which is helpful to all stakeholders,” he said.

Mr Goyal was replying to a query on media reports on differences between various ministries and government think-tank NITI Aayog on the draft e-commerce rules.

Earlier in the day, a government official said there are “significant differences within the government” over the draft rules and expressed concern that the continued change of policy leads to a great deal of uncertainty.

Currently, the consumer affairs ministry is probing public comments on the ban on fraudulent flash sales and mis-selling as well as the appointment of a chief compliance officer or grievance redressal officer, which is one of the major amendments proposed for consumer protection (e-commerce). are among. Rules, 2020.

Speaking to reporters after launching the National Single Window System, Mr. Goyal said, “I am very happy with what is going on in the newspapers. I am amazed by the few reports that I have read, which will sensationalize any response you may get. trying to make.” Portal here.

A draft policy is prepared to receive public feedback, which is a process of stakeholder consultation, he said, adding that each section has to survive and grow.

The consumer affairs ministry, which has received wide and varied comments on the draft rules, is seriously examining the comments as maximum consumer complaints received on the government’s national consumer helpline were related to the e-commerce sector.

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